Your billing cycle starts on the date we pick up your packed items and continues on a monthly basis until we redeliver them. You won’t be charged while you have the empty boxes for packing.
We do not prorate charges for partial months.
The reason we don't prorate is that our warehouse commitment cycle is also based on full months of service, and we allocate storage space accordingly. As a result, we must apply full-month charges to ensure our operations are efficient and sustainable.