Case study summary
A mortgage company ran its marketing shipments out of an office storage room, with one or two employees printing labels and packing orders. Juujbox now handles its trade show booth storage and fulfillment, covering event materials, promotional shipments, and every employee onboarding kit, all requested through the customer portal.
A large room in the office had become the place where marketing shipments came together.
Keeping materials there meant assigning one, sometimes two, team members to create shipping labels, prep orders, and coordinate where everything went. The company had room for its inventory, but using it pulled people away from their actual jobs.
So it brought in Juujbox for trade show booth storage and fulfillment support. Today that covers event materials, everyday promotional shipments, and all of the company’s employee onboarding shipments, requested through the customer portal.
The work that came with the storage room
The marketing inventory served several purposes. Displays went to events. Apparel and promo items went to clients and associates. Onboarding materials went to new employees.
Every request had its own details. An event might need banners, printed materials, and supplies. A smaller order might call for one shirt size and a few promo items. Someone had to find the materials, confirm quantities, make the labels, and arrange shipping.
The team kept an inventory spreadsheet as items came and went, and handled the physical work of getting orders out the door. Even a small request meant someone had to walk into the storage room and see it through.
The company wanted its materials out of the office and a partner to take on the work around them.
Moving the inventory into Juujbox
Juujbox supplied reusable bins for the move and coordinated pickup with the company’s team. Materials were organized and added to the customer portal.
The move kept going as more inventory arrived. Some booth equipment was still out at events, so it came back to Juujbox afterward. New displays and replenishment supplies ship straight to the warehouse.
As the catalog took shape, the team asked for items to be listed individually. Things packed together for the move still needed to be available on their own.
That mattered. Different events need different combinations, and smaller shipments might use only a few items. The portal became the place to make those picks, with Juujbox handling the materials at the warehouse.
One inventory, several kinds of shipments
The company uses Juujbox for both event logistics and smaller, ongoing fulfillment.
For an event, the team can request signage, presentation equipment, stationery, and supplies together, along with receiving instructions, delivery requirements, and return labels.
A one-way shipment is simpler. Apparel or promo items go to one person, with no return expected.
Onboarding is a regular part of the mix too. Every new-hire kit ships through Juujbox, requested in the portal.
Together, that keeps the partnership busy all year, not just around the event calendar. The company decides what goes where. Juujbox finds the items, preps the order, and handles shipping and fulfillment.
Keeping the details attached to each request
Handing off fulfillment still takes clear communication.
For this company, that means knowing which part of the business a shipment belongs to. Shipment records include cost centers, so the team can match requests to internal budgets.
Delivery dates matter too. The company made it clear that hitting the arrival date beats picking the cheapest shipping option. Sending requests earlier gives the warehouse more room to compare options within that deadline.
The team can also add notes on quantities, receiving windows, and returns, so the people packing the order have the requirements right next to the items.
A different role for the company’s team
Employees still plan events, choose materials, and decide what new hires and other recipients need. They just don’t pack the boxes anymore.
For the people who used to make labels and run shipments from that office room, that’s the big change. They submit requests in the portal and work with the team handling their inventory.
The partnership goes beyond storing a booth between shows. It covers event prep, one-off promo orders, and onboarding shipments through one service. The company has a home for its materials and a team getting them into people’s hands.
Running event materials and employee shipments out of your office? Talk to Juujbox about storage and fulfillment for your team.
